Store Policies

Ordering Online with us is safe and secure! We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure. We encourage you to feel comfortable using your credit card to conduct commerce on our site.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If the product is damaged upon delivery due to shipping, please call us at 681-238-5252 within seven days of your receipt of the products. We will issue a return authorization number and upon our receipt of the products we will reship the product(s) in a timely manner. No products with the tamper-evident seal broken or missing, or any markings on the product will be exchanged. All products to be returned must be carefully repackaged in their original packing. Any products returned without pre-authorization will not be accepted.

Prices

Goods are charged at price shown on the product pages on the date the customer places the order and are exclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone, fax, e-mail or letter, then it will be dealt with promptly (we will reply within 5 working days). It will then be dealt with confidentially, and effectively.

 

Contact Information

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Micro Acupuncture Center

354 Log Cabin Road
Beaver, WV 25813
Phone: (681) 238-5252
Fax:  (681) 238-5945